Privacy Policy

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• •Account: A unique account created for You to access our Service or parts of our Service.
• •Affiliate: An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• •Company: Refers to Elysion Softwares Private Limited, F-10/9, Mandir Marg, Block-F, Opp.- Lovely Public School, Krishna Nagar Delhi East Delhi DL 110051 IN.
• •Cookies: Small files placed on Your device containing browsing details.
• •Country: Refers to Delhi, India
• •Device: Any device that can access the Service such as a computer, cellphone or digital tablet.
• •Personal Data: Any information relating to an identified or identifiable individual.
• •Service: Refers to the Website.
• •Service Provider: Any person or company processing data on behalf of the Company.
• •Usage Data: Data collected automatically from Service use.
• •Website: Sobhagya, accessible from https://sobhagya.in/

User's Consent

By accessing and using this website, you indicate that you understand and consent to the terms of this Privacy Policy. If you do not agree, please do not use this website.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Creating a user profile with Sobhagya requires providing your phone number for OTP verification. Your first name, last name, and date of birth (DOB) are optional.

• •First name and last name
• •Phone number
• •Email address
• •Usage Data
• •Payment information for paid services

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address (IP address), browser type, browser version, pages visited, time and date of Your visit, time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect additional information automatically, including device type, unique ID, IP address, operating system, browser type, and similar diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. These technologies include:

• •Cookies or Browser Cookies: Small files placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.
• •Web Beacons: Small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) used for counting visitors and analyzing website usage.

We use both Session Cookies (deleted when you close your browser) and Persistent Cookies (remain on your device) for the following purposes:

• •Necessary/Essential Cookies: Required to provide services and enable basic functionality.
• •Cookie Policy/Notice Acceptance Cookies: Track if users have accepted the cookie policy.
• •Functionality Cookies: Remember your preferences and settings.

Use of Your Personal Data

We collect this information to personalize user profiles and cater to specific needs. The Company may use Personal Data for the following purposes:

• •To provide and maintain our Service, including monitoring usage.
• •To manage your account and give access to different functionalities.
• •For performance of contracts for purchases or services.
• •To contact you via email, phone, SMS, or other electronic communication regarding updates or information about functionalities and services.
• •To provide news, offers, and information about similar goods or services.
• •To manage your requests to us.
• •For business transfers during mergers, acquisitions, or asset sales.
• •For data analysis, identifying usage trends, and improving our services.

Sharing of Your Personal Data

We may share Your personal information in the following situations:

• •With Service Providers: To monitor and analyze service usage and contact you.
• •For business transfers: During mergers, acquisitions, or company sales.
• •With Affiliates: With our parent company or subsidiaries under common control.
• •With business partners: To offer products, services, or promotions.
• •With other users: When you interact in public areas of the service.
• •With your consent: For any other purpose with your explicit permission.
• •Law enforcement: When required by law or valid government requests.
• •Other legal requirements: To comply with legal obligations, protect company rights, prevent wrongdoing, or protect user safety.

Retention and Transfer of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for shorter periods.

Your information may be transferred to and processed on computers located outside your jurisdiction. Your consent to this Privacy Policy followed by submission of information represents agreement to such transfers. The Company will ensure adequate controls for data security during any transfer.

Data Deletion

You have the right to delete or request assistance in deleting Personal Data we have collected about you. To delete your profile, navigate to the settings menu, click 'Delete your account,' and follow the instructions.

You may update or amend your information at any time by signing in to your account and visiting the account settings section. You may also contact us directly to request access, correction, or deletion of personal information you have provided.

Voice Recording and Microphone Permission

Our app allows users to send voice messages instead of typing. We request microphone access to enable this feature.

Security of Your Personal Data

The security of Your Personal Data is important to us. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We take necessary security measures to protect user data but cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

Commitment

We protect user privacy and ensure no sale or rent of personal information. We do not provide mental health solutions and may share necessary information with law enforcement when required.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: info@sobhagya.in